DFW Homes is Here to Serve You

Be sure to read Realtor Code of Ethics for more of what I believe and live to serve you better.

Through the entire transaction, the personal and professional commitment of Terri Camp and DFW Texas Homes, LLC is to ensure that you are provided with services that are professional, courteous and responsive.
The motivation is easy to understand. For our full-service brokerage, we receive no compensation unless and until the sale closes.
There are firms that offer “limited services” in exchange for an up-front flat fee, or perhaps offer a menu of pay-as-you-go or “a la’ carte” options. In these cases, the compensation of the REALTOR® is based on these reduced service levels with the seller bearing full responsibility for all the other steps and procedures in the selling process. In short, the marketplace truism is that “you get what you pay for.”

Comprehensiveness
The list is by no means an attempt to set forth a complete list of services as these may vary within each transaction. I provide a wide variety of additional services that are as varied as the nature of each transaction.
At the same time, some transactions may not require some of these steps to be equally successful. However, most would agree given the unexpected complications that can arise, it’s far better to know about a step and make an intelligent, informed decision to skip it, than to not know the possibility even
existed.

A Variety of Choices
With the variety of brokerage business models in today’s real estate industry we have made a commitment to provide full service. We have investigated other models, but do not find them to be in the best interest of our sellers and in the end, found sellers expected full service from other business models and were
disappointed at the end of the transaction. Before signing our Listing Agreement and engaging our services you should understand exactly what services will, or will not, be provided. We believe you have the right to know what to expect. We embrace an informed consumer.

Prior to meeting with the Seller……Pre-Listing Activities….
1 Make appointment with seller for listing presentation
2 Send seller a written or e-mail confirmation of listing appointment and call to confirm
3 Review pre-appointment questions
4 Research all comparable currently listed properties
5 Research sales activity for past 6-18 months from MLS and public records databases
6 Research “Average Days on Market” for this property of this type, price range and location
7 Download and review property tax information
8 Research comparable information, begin to compile data
9 Research possibilities of subdivision plat/complex lay-outs
10 Research property’s ownership & deed type
11 Research property’s public record information for lot size & dimensions
12 Research and verify legal description
13 Research property’s land use zoning and deed restrictions
14 Research property’s current use and zoning
15 Verify legal names of owner(s) in county’s public property records
16 Prepare listing presentation package
17 Perform exterior “Curb Appeal Assessment” of subject property
18 Compile and assemble formal file on property
19 Confirm current public schools
20 Review listing appointment checklist

Meeting with the Seller….. making the presentation
21 Present seller an overview of current market conditions and projections
22 Review my credentials as well as my firms.
23 Present company’s profile and position in the marketplace
24 Discuss Market Research Results, including Comparables, Solds, Current Listings & those rejected by the market
25 Discuss pricing strategy based on professional judgment and interpretation of current market conditions
26 Discuss Goals With Seller To Market Effectively
27 Explain market power and benefits of Multiple Listing Service
28 Explain market power of web marketing, IDX and REALTOR.com
29 Explain the work the brokerage and agent do “behind the scenes” and agent’s availability
30 Explain agent’s role in taking calls to screen for qualified buyers and protect seller from curiosity seekers
31 Present and discuss strategic master marketing plan
32 Explain agency as it relates to this transaction
33 Review and explain all clauses in Listing Contract & Addendum and obtain seller’s signature

After the Listing Agreement is Signed
34 Review current title information
35 Confirm square footage with tax office and any appraisals
36 Measure interior room sizes
37 Confirm lot size via owner’s survey
38 Get copy of owner’s survey for transaction file
39 Obtain house plans, if applicable and available
40 Review house plans and make copy for file
41 Download plat map for listing file
42 Prepare showing instructions for buyers’ agents
43 Obtain current mortgage loan(s) information: companies and & loan account numbers
44 Verify current loan information with lender(s)
45 Determine payoff amount and any lender required requirements for payoff
46 Discuss possible buyer financing alternatives and options with seller
47 Review current appraisal if available
48 Identify Home Owner Association manager if applicable
49 Verify Home Owner Association Fees with manager – mandatory or optional and current annual fee
50 Order copy of Homeowner Association bylaws, if applicable
51 Obtain from Seller utility providers
52 Obtain from Seller utility usage from last 12 months
53 Research and verify city sewer/septic tank system
54 Water System: City or septic
55 Well Water: Confirm well status, depth and output from Well Report if applicable
56 Natural Gas: Research/verify availability and supplier’s name and phone number
57 Obtain information regarding security system from Seller, current term of service and whether owned or leased
58 Verify if seller has any transferable warranties
59 Ascertain need for lead-based paint disclosure
60 Prepare detailed list of property amenities and assess market impact
61 Prepare detailed list of property’s “Inclusions & Conveyances with Sale”
62 Compile list of completed repairs and maintenance items
63 Send “Vacancy Checklist” to seller if property is vacant
64 Explain benefits of Residential Service Contracts to seller
65 Provide Seller with options in regards to Residential Service Contract Providers
66 Answer any questions seller may have in regards to the value of contract
67 Obtain 2 keys from seller, one for listing agent and one for the lockbox
68 Verify if property has rental units involved. And if so:
69 Make copies of all leases for retention in listing file
70 Verify all rents & deposits
71 Inform tenants of listing and discuss how showings will be coordinated
72 Arrange for installation of yard sign
73 Provide seller with Seller’s Disclosure form
74 “New Listing Checklist” Completed
75 Review results of Curb Appeal Assessment with seller and provide suggestions to improve salability
76 Discuss services of a Stager and advantages to Seller
77 Load listing into transaction management software program

Entering Property in MLS
78 Prepare MLS Profile Sheet — Agents is responsible for “quality control” and accuracy of listing data
79 Enter property data from Profile Sheet into MLS Listing Database after Seller has approved
80 Proofread MLS database listing for accuracy – including proper placement in mapping function
81 Add property to company’s Active Listings
82 Provide seller with signed copies of Listing Agreement and MLS Profile Sheet Data Form within 48 hours
83 Take photos for upload into MLS and use in flyers. Decide on 10 “best” for MLS Post Seller’s Disclosure, any reports, survey etc on MLS

Marketing The Listing
84 Create print and Internet ads with seller’s input
85 Coordinate showings with owners, tenants, and other REALTORS®. Return all calls
86 Install electronic lock box authorized by owner.
87 Prepare mailing and contact list for target marketing
88 Generate mail-merge letters to contact list
89 Order “Just Listed” for marketing purposes
90 Prepare flyers and home books.
91 Review comparable MLS listings every other week regularly to ensure property remains competitive in price, terms, conditions and availability
92 Prepare property marketing brochure for seller’s review
93 Arrange for printing or copying of supply of marketing brochures or fliers
94 Place marketing brochures in all company agent mail boxes
95 Upload listing to company and agent Internet site, i
96 Mail Out “Just Listed” notice to all neighborhood residents as well as target buy-up neighborhoods
97 Advise Network Referral Program of listing
98 Provide marketing data to buyers coming through international relocation networks
99 Provide marketing data to buyers coming from referral network
100 Provide “Special Feature” cards for marketing, if applicable
101 Submit ads to company’s participating Internet real estate sites
102 Price changes conveyed promptly to all Internet groups
103 Reprint/supply brochures promptly as needed
104 Loan information reviewed and updated in MLS as required
105 Feedback e-mails/faxes sent to buyers’ agents after showings
106 Review weekly Market Study
107 Discuss feedback from showing agents with seller to determine if changes will accelerate the sale
108 Provide weekly update to seller to discuss marketing & pricing
109 Promptly enter price changes in MLS listing database

The Offer and Contract
110 Receive and review all Offer to Purchase contracts submitted by buyers or buyers’ agents.
111 Evaluate offer(s) and prepare a “net sheet” on each for the owner for comparison purposes
112 Counsel seller on offers. Explain merits and weakness of each component of each offer
113 Contact buyers’ agents to review buyer’s qualifications and discuss offer
114 Provide Seller’s Disclosure to buyer’s agent or buyer upon request, (if they cannot get off of MLS)
115 Confirm buyer is pre-qualified
116 Obtain pre-qualification letter on buyer from Loan Officer from buyer’s agent
117 Negotiate all offers on seller’s behalf, setting time limit for loan approval and closing date
118 Prepare and convey any communications from Seller to Buyer (All communications through Buyer’s agent)
119 Provide copies of contract and all addendums to title company
120When Offer to Purchase Contract is accepted and signed by seller, deliver to buyer’s agent
121 Record and promptly deliver buyer’s earnest money to title company and Seller’s option money to Seller
122 Get receipt for earnest money from Title company, get copy to Buyer’s agent
123 Deliver copies of fully signed Offer to Purchase contract to seller
124 Provide copies of Offer to Purchase contract to Buyer’s Agent
125 Provide copies of Offer to Purchase contract to lender/or Buyer’s Agent
126 Provide copies of signed Offer to Purchase contract for office file
127 Advise seller in handling additional offers to purchase submitted between contract and closing
128 Change status in MLS to “Sale Pending” or “option”
129 Update transaction management program to show “Option” or “Sale Pending”
130 Make Seller aware of Buyer’s financial strength as much as possible
131 Provide credit report information from buyer’s agent to seller if property will be seller-financed
132 Assist buyer with obtaining financing, if applicable and follow-up as necessary
133 Coordinate with lender on Discount Points being locked in with dates
134 Provide Buyer or Buyer’s agent with any requested documents regarding the transaction
135 Provide Buyer or Buyer’s agent with any inspections previously done as provided by Seller
136 Provide any septic system reports if they have been done
137 Deliver copy of septic system inspection report lender & buyer (if applicable)
138 Deliver Well Flow Test Report copies to lender & buyer and property listing file (if applicable)
139 Advise Seller of termite inspection
140 Advise Seller mold inspection ordered, if required

Tracking the Loan
141Work with Buyer’s agent to track financing requirements
142 Follow Loan Processing working with Buyer’s agent
143Work closely with buyer’s agent to ensure loan processing is on track
144 Relay final approval of buyer’s loan application to seller

Home Inspection
145 Communicate directly or through Showing Service regarding buyer’s professional home inspection with seller
146 Review home inspector’s report with Seller if applicable
147 Enter completion into transaction management tracking software program
148 Explain seller’s responsibilities with respect to loan limits
149 Ensure seller’s compliance with Home Inspection Clause requirements agreed to contractually
150 Recommend or assist seller with identifying and negotiating with trustworthy contractors to perform any required repairs & support Seller’s commitment to make any agreed-to repairs

The Appraisal
151 Advise Seller of Appraisal being done by appraiser
152 Provide comparable sales used in market pricing to Appraiser if requested
153 Follow-Up On Appraisal with Appraiser
154 Assist seller in questioning appraisal report if necessary

Closing Preparations and Duties
155 Contract Is Signed By All Parties
156 Coordinate closing process with buyer’s agent and lender
157 Ensure all parties have all forms and information needed to close the sale
158 Select location where closing will be held
159 Confirm closing date and time and notify all parties
160 Assist in solving any title problems (boundary disputes, easements, etc)
161 Work with buyer’s agent in scheduling and conducting buyer’s Final Walk-Thru prior to closing
162 Request final closing figures from title company
163 Receive & carefully review closing figures to ensure accuracy of preparation
164Work with title company to ensure accuracy
165 Request copy of closing documents from title company 48 hours prior to closing
166 Confirm buyer and buyer’s agent have received title insurance commitment
167 Ensure if agreed to, confirm “Residential Service Contract” is at closing
168 Review all closing documents carefully for errors
169 Forward closing documents to absentee seller as requested
170 Review documents with title company
171 Confirm “option fee” is treated as agreed to in the contract
172 Coordinate this closing with seller’s next purchase and resolve any timing problems
173 Have a “no surprises” closing so seller receives a net proceeds check as expected
174 Refer sellers to one of the best agents at their destination, if applicable
175 Change MLS status to Sold. Enter sale date, price, selling broker and agent’s ID numbers, etc.
176 Close out listing in transaction management program

Follow Up After Closing
177 Mail out “Just Sold”
178 Answer questions about filing claims with Residential Service Contract company if requested
179 Attempt to clarify and resolve any conflicts about repairs if buyer is not satisfied
180 Respond to any follow-on calls and provide any additional information required from office files.